At Epico Designs, we are committed to exceptional quality. Our jewelry comes with a one-year warranty from the purchase date, ensuring each piece is free of material and craftsmanship defects, as per applicable laws. This warranty is void if purchased from unauthorized retailers.
What Our Warranty Covers:
- Manufacturing defects in material or workmanship.
- Validated claims within one year of purchase.
Exclusions:
- Damage from misuse, negligence, or accidental impacts.
- Unauthorized repairs or modifications.
- Normal wear and tear, aging effects, or color changes.
- Damage from fire, water, or natural disasters.
Discontinued Products:
If your item is discontinued or out of stock, we will issue a credit for the original purchase value for future use, pending approval.
Fraudulent Claims:
We reserve the right to reject claims that appear fraudulent.
How to Claim:
To start a warranty claim, please reach out to us at info@epicodesigns.com.