Privacy Policy

Last Updated: July 6, 2026

At Epico Designs, your privacy matters. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.

This Privacy Policy explains what information we collect, how we use it, and your rights when you visit our website, purchase our products, or interact with our brand.

1. Information We Collect

When you visit our website or place an order, we may collect the following information.

Personal Information

This may include:

• Full name

• Email address

• Billing address

• Shipping address

• Phone number (if provided)

• Order history

• Payment confirmation details (we do not store your full payment information)

Automatically Collected Information

When you browse our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Operating system

• Pages viewed

• Products viewed

• Time spent on pages

• Referral source

• Cookies and similar technologies

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Ship products and provide tracking updates

• Communicate regarding your purchases

• Respond to customer service inquiries

• Prevent fraud and maintain website security

• Improve our website and customer experience

• Analyze website performance and visitor behavior

• Send marketing emails, newsletters, product launches, and promotions (only if you have subscribed)

You may unsubscribe from marketing emails at any time using the unsubscribe link included in every email.

3. Payment Processing

Payments are processed securely by trusted third-party payment providers.

Depending on your location and payment method, this may include providers such as:

• Shopify Payments

• Stripe

• PayPal

• Shop Pay

• Apple Pay

• Google Pay

Epico Designs does not store your complete credit card or payment information.

4. Shopify

Our store is hosted on Shopify.

Shopify provides the ecommerce platform that allows us to sell our products and services securely. Your data is stored through Shopify's secure infrastructure and protected using industry-standard security practices.

For more information, please review Shopify's Privacy Policy.

5. Email Marketing

If you subscribe to our newsletter or choose to receive updates, we may send you:

• New product launches

• Founder letters

• Exclusive offers

• Educational content

• Event announcements

• Brand news

We may use email marketing platforms to help manage these communications. These providers only process your information on our behalf and are required to protect your data.

You may unsubscribe at any time.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences

• Keep your shopping cart active

• Improve website performance

• Measure marketing effectiveness

• Understand visitor behavior

• Personalize content and advertising

These technologies may include:

• Essential cookies

• Analytics cookies

• Advertising cookies

• Functional cookies

You can manage or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

7. Third-Party Services

We may share limited information with trusted service providers that help us operate our business, including:

• Payment processors

• Shipping carriers

• Email marketing providers

• Analytics providers

• Advertising platforms

• Customer support tools

• Fraud prevention services

These providers receive only the information necessary to perform their services and are required to protect your information.

8. International Customers

Epico Designs serves customers around the world.

Your information may be processed or stored in countries outside your own. When we transfer personal information internationally, we take reasonable steps to ensure it remains protected in accordance with applicable privacy laws.

9. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

While no online system can guarantee absolute security, we continually work to maintain a secure shopping experience.

10. Data Retention

We retain your personal information only for as long as necessary to:

• Complete your orders

• Comply with legal obligations

• Resolve disputes

• Maintain business records

• Enforce our agreements

When your information is no longer required, it will be securely deleted or anonymized where appropriate.

11. Your Privacy Rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you

• Correct inaccurate information

• Request deletion of your information

• Withdraw consent for marketing communications

• Request a copy of your personal data

• Object to certain types of processing where permitted by law

To exercise any of these rights, please contact us using the information below.

12. Children's Privacy

Our website is not intended for children under the age required by applicable law to provide consent for data collection. We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us so we can remove it promptly.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or technology.

Any updates will be posted on this page with a revised "Last Updated" date.

We encourage you to review this policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

Epico Designs

Email: info@epicodesigns.com

Website: www.epicodesigns.com

Thank you for trusting Epico Designs.

We value your confidence in our brand and are committed to protecting your privacy while providing a secure and meaningful shopping experience.