Privacy Policy

Last Updated: 03-11-2024

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Welcome to Epico Designs! At Epico, we prioritize your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our online shop and purchase our sustainable jewelry.

 

1. Information We Collect
We collect and store information necessary to process your orders, improve our services, and enhance your shopping experience.

 

a. Personal Information
When you make a purchase or register for an account, we may collect:
- Name
- Email address
- Billing and shipping addresses
- Payment information (credit card details, which are processed securely and not stored by us)
- Contact number (optional, for shipping and customer service)

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b. Non-Personal Information
To improve our website and better serve you, we may also collect non-personal information such as:
- Device information
- Browser type
- IP address
- Pages visited on our website
- Referring URLs

 

2. How We Use Your Information
We use your information for the following purposes:

Order Fulfillment:

Processing and delivering your orders, including managing payments and sending order confirmations.

 

Customer Service:

Providing support and responding to any questions or requests you may have.
 

Marketing & Promotions:

With your consent, we may send you marketing emails about new products, promotions, and updates.

 

Site Improvement:

Analyzing user behaviour to enhance website functionality and provide you with a better shopping experience.

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3. Payment Processing
We use third-party payment processors (e.g., credit card companies) to handle payment transactions securely. We do not store or have direct access to your credit card information. All transactions are encrypted using industry-standard methods and are subject to the privacy policies of these payment processors.

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4. Sharing Your Information

We only share your personal information in limited cases:
-Shipping Partners: To fulfill and deliver your orders worldwide.
-Payment Processors: For secure transaction processing.
-Service Providers: For tasks like website hosting, email services, and analytics, all of whom are required to protect your information.
-Legal Obligations: If required by law or to protect the rights, property, or safety of [Your Shop Name], our customers, or others.

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5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve our website functionality, personalize your shopping experience, and provide relevant advertisements. You may adjust your browser settings to block cookies, but please note that this may affect your experience on our site.

 

6. International Data Transfers

As we ship worldwide, your information may be transferred to and stored in other countries. We take appropriate measures to protect your data in compliance with applicable data protection laws, regardless of where it is processed.

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7. Data Security
We are committed to securing your personal information. We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, loss, or misuse. 

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8. Your Rights
You may have certain rights regarding your personal information under applicable privacy laws, including:
-Access: Request access to your personal information.
-Correction: Update or correct your information if it’s inaccurate.
-Deletion: Request deletion of your information, subject to legal limitations.
-Opt-Out: Unsubscribe from marketing emails at any time.

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To exercise any of these rights, please contact us at info@epicodesigns.com

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9. Updates to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other legal or regulatory reasons. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.

 

10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

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Epico Designs
Email: info@epicodesigns.com
 

Thank you for trusting Epico Designs with your personal information. We are committed to protecting your privacy and providing you with a secure and enjoyable shopping experience.